FAQs

Got questions? We’ve got answers.


General FAQs


  • What services does RWB Build provide?

    We provide specialist fire door services, commercial and residential building works, joinery, refurbishments, and full project management. Our team handles everything from surveys and installation to ongoing maintenance and compliance support.

  • Do you specialise in fire doors?

    Yes. Fire doors are one of our core specialities. We provide fire door installation, inspections, maintenance, certification, and compliance services to ensure your property meets current fire safety regulations.

  • Do you work on both commercial and residential projects?

    Yes. We deliver services for commercial, industrial, and residential clients, including schools, offices, housing developments, and private homes.

  • Do you offer full project management?

    Yes. We manage projects from planning and procurement through to delivery and completion, ensuring projects stay on time, on budget, and compliant with all relevant standards.


Fire Door FAQs


  • Why are fire doors important?

    Fire doors help slow the spread of fire and smoke, protecting people, property, and escape routes. Proper installation and maintenance are essential to ensure they perform correctly during an emergency.

  • How often should fire doors be inspected?

    Fire doors should be inspected regularly, typically every 6 to 12 months, depending on building type and usage. High-traffic buildings may require more frequent checks.

  • Do you provide fire door certification?

    Yes. All installations are fully documented and certified, providing traceable records to support compliance and audits.

  • Can you repair existing fire doors?

    Yes. We carry out repairs where possible, including adjustments, hardware replacement, and sealing work to restore compliance.

  • Do you carry out fire door surveys?

    Yes. We provide detailed surveys to assess condition, compliance, and performance, along with clear recommendations for remedial work if required.


Commercial Building FAQs


  • What types of commercial projects do you undertake?

    We undertake office refurbishments, school works, healthcare projects, retail fit-outs, and general commercial building improvements.

  • Do you offer reactive maintenance services?

    Yes. We provide both reactive and planned maintenance to ensure your building remains safe, compliant, and operational.

  • Can you work around operating businesses or schools?

    Yes. Our team is experienced in working in live environments and minimising disruption to daily operations.


Residential Building FAQs


  • What residential services do you offer?

    We provide extensions, refurbishments, kitchen and bathroom upgrades, roofing works, bespoke joinery, and full home renovations.

  • Do you manage full home refurbishments?

    Yes. We manage every stage of refurbishment projects, from design and planning to final completion.

  • Can you help with structural renovations or loft conversions?

    Yes. Our team delivers structural renovations, loft conversions, and large-scale home improvement projects.


Pricing & Process FAQs


  • Do you provide free quotations?

    Yes. We offer clear, detailed quotations following an initial consultation or site survey.

  • How long does a typical project take?

    Project duration varies depending on size and complexity. We provide realistic timelines before work begins.

  • Are your team fully qualified?

    Yes. Our joiners hold recognised qualifications, including NVQ and City & Guilds certifications, and work to industry-approved standards.

  • Do you provide nationwide services?

    Yes. While we are based in Leeds, we deliver services across the UK.


Compliance & Safety FAQs


  • Are your installations compliant with fire safety regulations?

    Yes. All work is carried out to meet current regulations and certified standards, ensuring full compliance.

  • Do you provide documentation for compliance audits?

    Yes. Every installation includes full documentation and certification records for traceability and compliance checks.

  • Are you accredited?

    Yes. We hold recognised industry accreditations and maintain strict quality and safety standards across all projects.


Customer Support FAQs


  • How do I request a quote?

    You can contact us via phone, email, or our website contact form to discuss your project and arrange a survey.

  • How quickly will you respond to enquiries?

    We aim to respond to all enquiries as quickly as possible, typically within one working day.

  • Can you provide advice before starting a project?

    Yes. We are happy to provide expert guidance and recommendations to help you plan your project.

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